Terms of service
Last updated 27 September 2026
These terms cover your use of Studio. They are written to be read, not to be survived. If something here is unclear, ask us and we will fix the wording.
1. What Studio does
Studio is software for planning agency projects, delivering them, and collecting client feedback on the delivered work. You use it to run your own client relationships; we are not a party to them.
Your clients reach Studio by links you send. They do not create accounts and we do not market to them.
2. Your account
You are responsible for what happens under your account and for the people you invite to your workspace. Keep your password to yourself, and revoke access when someone leaves.
You must be able to enter into a contract where you live, and you must not use Studio to break the law or someone else’s rights.
3. Your data is yours
Everything you put into Studio remains yours. We do not sell it, we do not train models on it, and we do not use it to advertise anything to anyone.
You can export the whole workspace as one file at any time, from the admin screen, without asking us.
4. Paying for it
Plans are billed monthly or annually in advance. Prices are on the pricing page and we will tell you before they change for you.
A plan includes a number of team seats. Each seat is for one person: sign-ins are not to be shared, and one sign-in can be open on up to three devices at a time.
If a payment fails, everything keeps working for fourteen days while we retry. After that your team’s access becomes read-only — and your clients’ portal and reviews keep working, because they did nothing wrong.
5. Stopping
You can cancel at any time, effective at the end of the period you have paid for. We do not charge a cancellation fee and we do not require a phone call.
After cancellation your data stays readable for ninety days, with export available throughout. Then we delete it, and we will tell you before we do.
6. What we promise, and what we do not
We will keep Studio running, keep your data safe, and tell you honestly when something goes wrong. We do not promise it will never be unavailable.
We are not liable for the commercial outcome of your projects. Studio records what was agreed; it does not make the agreement for you.
7. Changes to these terms
If we change anything that matters, we will email you before it takes effect and say what changed. Continuing to use Studio after that is how you accept it; if you would rather not, cancel and take your data.